1. Information We Collect
Your name, mobile number, email address and delivery address. KYC details required by law for gold savings schemes (such as PAN or Aadhaar). Transaction details of scheme payments and jewellery orders. Device information and app usage data used to improve the app.
2. How We Use Your Information
To create and manage your account and schemes. To process payments, orders and deliveries. To send payment reminders, order updates and offers you have opted into. To meet legal, tax and regulatory requirements.
3. Sharing Your Information
We share only the details needed with the partner jeweller you buy from or save with. Payment details are handled by our payment gateway partners. Delivery partners receive your name, phone number and address for shipping. We never sell your personal data.
4. Data Security
Your data is encrypted in transit and stored on secure servers. Access to personal data is limited to authorised staff. We never store your full card details.
5. Notifications and Communication
We send push notifications, SMS and emails about your schemes, orders and account. You can turn off promotional notifications from your phone settings at any time.
6. Your Rights
You can view and update your profile details in the app. You can request a copy of your data or ask us to correct it. You can delete your account from Settings; records we must keep by law are retained for the required period.
7. Changes to This Policy
We may update this policy from time to time. The latest version is always available in the app with its effective date.
8. Contact Us
For privacy questions or requests, email support@peppygold.com. Peppy Gold Technologies Pvt. Ltd., Tamil Nadu, India.